Shwe Tan

info@shwetan.co.uk - 01279 939 062

Open 7 days a week and until 9:30pm weeknights

Job Vacancies

Customer Service Apprentice

Job description


This role is for someone who is passionate about making people feel special, likes administration and who would like to become a Receptionist in the future.

You must be friendly, comfortable around people, prepared to work hard, have a good standard of English both written and oral and also be confident in using a computer – we can teach you the rest!

You must have an interest in Beauty, however we are not looking for someone who wants to be a beauty therapist for this role. We are looking for someone who would like to move into a role working as a Receptionist.

You will be working alongside our Receptionists and Beauty Therapists to assist them in the following ways:

Checking clients in for their appointments, helping them fill in their consultation cards
Making the clients a drink, showing them around the salon
Making sure the salon is kept spotless at all times
Taking bookings via telephone and email
Learning about Beauty and Tanning so that you can provide clients with the information they need
Learning about our range of products
Carrying out administration tasks
Taking photos & Videos for Facebook, Instagram & Snapchat
Carrying out stock checks

Who are we and what do we do?


We are a friendly team and our job is to make people feel special.

We have a tanning salon and a beauty salon, which are both in Old Harlow and are a 2-minute walk from each other. This role will involve in working in both salons.

What we need from you


Desired skills
Able to use a computer confidently and have good typing You must be friendly, comfortable around people, prepared to work hard, have a good standard of English both written and oral skills.

Personal qualities

This role is for someone who is passionate about making people feel special and likes administration.

Desired qualifications
GCSE’s, or equivalent, in English and maths level C or above & ICT.

Future prospects
We would very much like to hire someone who would eventually become a main receptionist at our salon.

Things to consider
You must not mind cleaning. We have to keep both of our salons spotless at all times, and you need to be actively looking for what needs to be cleaned.

If you are in the Tanning salon you have to clean the sun beds after each client and make sure they are perfectly clean ready for the next client.

Staff Benefits


- You get to work in a happy and professional environment
- You will have the opportunity to achieve an NVQ in Customer Service
- You can attend our great Christmas Parties which are all paid for!
- Free Tea, Coffee & Juices

Things to consider
The National Minimum Wage for Apprentices is £3.70 per hour as of 1st of April 2018. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.90 an hour for 18-20 year olds; £7.38 for anyone aged 21 to 24 and £7.83 for those over 25.

Hours


Full time - Days TBC

You must be available to work evenings / weekends

Total hours per week: 30

There is the opportunity to work more hours as your training progresses

Does this sound like the perfect job for you?


Here's how to apply:

Applications for this apprenticeship are being processed by Essex County Council

Contact: Beth Knights bethany.knights@essex.gov.uk