Shwe Tan

info@shwetan.co.uk - 01279 939 062

Open 7 days a week and until 9:30pm weeknights

Frequently Asked Questions


Here are some of our most frequently asked questions. Please don't hesitate to contact us if you'd like to ask something which isn't listed here


Spray Tan FAQ

Can I have a Spray Tan and a sunbed on the same day?

Yes you can. A Spray Tan will not prevent your skin from developing a UV tan. It is important to remember that although your will have a lovely tanned skin from your Spray Tan, it DOES NOT contain sunscreens. You must protect yourself outdoors with a sun protection factor cream. You can use sunbed creams and lotions in the normal way.

Can I have a Spray Tan if I'm pregnant?

- Please let your Therapist know if you are pregnant.
- It is recommended that your DO NOT have a spray tan during the first trimester (13 weeks) of pregnancy.
- You MUST NOT use the aroma zone fragrances to personalise your tan at any time during pregnancy.
- You can only use the unscented Urban Tan, St. Tropez & Norvel are fine
- Please consult your GP if you are unsure about anything.

I don't tan in natural sunlight, will I still tan with a Spray Tan?

Absolutely yes! This is the perfect solution for those people who want a tan but do not tan in UV light.

Will my Spray Tan go Orange?

Absolutely not. Orange tones are created by the over application often associated with creams and lotions or with products containing too high a percentage of the active ingredients for your skin tone. We have a range of Spray Tans to to prevent this. The colours can also be mixed to accommodate your needs. Your trained Shwe Tan therapist will advise you on this.

Will my skin smell after a Spray Tan application?

DHA and Erythrulose reacts with the proteins in the skin to develop a tanned result. Some people notice a slight biscuity smell as the products develop on the skin. This is normal and will fade away quickly. Personalising your tan with one of the six Aroma Zone fragrances, will help disguise this.

What if the Spray Tan gets on my clothes?

The bronzer in your tan is water soluble and will wash away.

Care should be taken with light undergarments as the colour can hold on the inner linings / Lycra of these.

How Long will my Spray Tan last?

So long as you follow all our pre-care and aftercare instructions, your Spray Tan will last for up to 7 days. If you want your tan to last even longer, speak to a member of our team about our Glamour Gloss Tan Maintainer when you come into the salon.

I'm getting married, will Spray Tan come off on my dress?

We recommend brides/bridesmaids have a trial Spray Tan a minimum 2 weeks before the wedding and 2 days before the wedding to allow product bronzer to be removed thoroughly, thus reducing the chance of staining on dress. If the bride is wearing silk/synthetic the DHA can stain these items permanently.

Can I have a Spray Tan if I have sensitive skin?

Urban Tan is ideal for sensitive skin. It's 100% vegan, fragrance, paraben, sulphate, nut allergen, oil & cruelty free. We recommend booking in for a patch test 24 hours prior to your appointment as a precaution

Callus Peel FAQ

What will happen during my Callus Peel treatment?

A Patch is applied to the area of your feet which requires treatment and wrapped up for the peel to take effect.

After 15 minutes, your feet are unwrapped and the hard skin will be peeled away with a special scraper. Your feet will then be filed to remove excess hard skin, followed by a layer of moisturising cream to keep them soft.

You may require an additional peel if you need two areas of your foot worked on - for example the ball & heel of the foot. Your Shwe Tan Therapist will be able to advise of this at the time of your treatment.

Is it Safe?

Yes it's safe, Callus Peel uses cosmetic ingredients only. Main Ingredients: Aqua, Glycerin, Nonoxynol-12, Carbomer, Ethanol, Sodium Hydroxide, Tataric Acid, Lactic Acid, Pyroglutamic Acid, Ethoxy Diglycol. Don't be alarmed by these as we use AHA's (Alpha Hydroxy Acid) on our face!

Does it Hurt?

No, it doesn't hurt at all - on the contrary. It feels like you are receiving a Reflexology treatment. It will only hurt if you have cuts on your skin. Dry cracks are fine, as long as they are not weeping or bleeding.

How Often Should I have Treatment?

Every 4 weeks is recommended, although you will be able to see and feel amazing results after the first treatment.

Is it Hygienic?

Yes. The Callus Peel skin softener sachets are individually packaged.
The scraper, that is used to remove the callus, is sterilised.
The foot file has replaceable pads.

Waxing FAQ

I have never had an Intimate Wax before, what can I expect?

Most importantly, please don't be nervous! Our team at Shwe are totally professional and you are in safe hands. Prior to your treatment you will be asked to fill in a consultation form (this helps us to keep a record of your treatment and find out if you have any allergies).

Next, you will be shown to one of our three private treatment rooms where your Therapist will explain to you which items of clothes need to be removed and where you need to lay on the treatment bed.

Your Therapist will leave the room while you get undressed and you'll be left some hygenic wipes to frenshen up with before your Threapsit starts your treatment.

She will also leave you a towel to put over your middle area when you lay on the bed.

Your Therapist will then knock on the door to check you are ready before she comes in and your treatment will begin.

Can I wear my underwear during an intimate waxing treatment?

You can, BUT it’s easier for the therapist if you don’t. That way, we can make sure that all hairs have been removed and if doing a Brazilian, the landing strip is nice and neat and straight. If you are thinking about leaving your underwear on because you feel embarrassed, then PLEASE don’t! If you do leave your underwear on, it makes the treatment more of a difficult and longer process, and we cannot guarantee that all hair is removed.

How long should I let my hair grow before my first wax?

For best results and a virtually pain free wax we recommend a regular wax of every 4 weeks. It all depends on how fast your hair grows.

What do I need to do to prepare my skin for Waxing?

Our recommendation is to exfoliate the areas you have waxed regularly in between your visits to the salon / the run up to your next wax. Keep your skin well moisturised before and after waxing.

Does waxing hurt?

When you book in with our Waxing Specialists you'll see that waxing can actually be a treat instead of a chore when you're in the hands of true professionals.

For best results and a virtually pain free wax we recommend a regular wax of every 4 weeks, it all depends on how fast your hair grows.

If you can avoid being waxed in the run up to your period then do so, as you may be more sensitive, and avoid caffeine on the day of your wax!

How long will my treatment last?

Waxing is a semi-permanent method of hair removal; it removes the hair from the root. New hairs will not grow back on previously waxed areas for 2 to 6 weeks.

So what makes Shwe's 'Waxperts' Wax different?

This new flexible hot wax system is revolutionary and unlike other hot wax, because it is flexible it does not crack or break, the wax is applied and as it dries it shrinks around the hair and lifts it up from the follicle, when it sets it is simply peeled off and that's it you're done! It's great for getting to grips with short stubborn hair and has a much lower melting point than other hot waxes so it is especially good for anyone with the most sensitive of skin.
The cleanser contains chamomile for its antiseptic and disinfectant properties, Lavender for its anti-inflammatory soothing and calming qualities. The pre wax oil attaches to the hairs and not the skin and creates a protective barrier preparing the skin for waxing. It also contains a lightweight Lavender base oil for a calming and soothing treatment. The post wax oil is a heavy weight Lavender based oil which soothes and moisturises as well as leaving a smooth finish and helps to prevent in growing hairs in between waxes.

What if I'm on my period? Can I still have an Intimate wax?

Your Therapist will wear gloves throughout your treatment. So long as you are wearing a fresh and clean tampon, and you inform your Therapist at the start of your treatment, then there is no reason why we cannot carry out your wax for you. The only reason why you may consider rescheduling your intimate wax is because some people find it more sensitive during that time of the month.

When can I not have a Wax carried out?

If any of the below apply to you, we regret that we will be unable to carry out your Waxing Treatment:

· Hyper sensitive skin

· Infectious skin diseases

· Diabetes

· Sunburn or heat rash

· Cuts or abrasions to the area

· Allergies to the products

· Operations or recent scar tissue to the area

· Varicose veins

· Broken bones affecting the treatment

· Severe bruising

· If you've have had a c-section in the last 6 weeks (for any type of Bikini / intimate Wax)

· If you have HIV/AIDs

My skin is very Sensitive will this be OK for me?

Our Waxing products are perfect for sensitive skin. However, even those who don't have sensitive skin can expect a little redness sometimes, but our wax contains essential oil extracts from chamomile and lavender to calm and soothe the skin.

If you are at all worried then please feel free to contact us with any questions you may have or arrange to have a complimentary patch test 24-48 hours before your treatment.

How do we keep our waxing hygienic?

We pride ourselves with having the number one rule of NO DOUBLE DIPPING!

Here at Shwe, we would never re-use a spatula. The spatula goes into the wax, onto your skin and in the bin! Therapists also make sure that gloves are always worn, and each client is given a clean towel.

Threading FAQ

Does Threading Hurt?

For first timers there may be a very slight burning sensation, which will quickly subside. This sensation is the result of the hairs being removed by the root. The pain will become less noticeable with successive treatments. For those with sensitive skin, we will ensure you are looked after and any redness will disappear within 15-30 minutes, depending on the sensitivity of the skin.

What to do Before and After Threading

Before: Do not apply make-up to the area to be treated. Avoid using tweezers a week before treatment. If you are aware of any skin conditions, allergies or any other problems, please inform the Threading Technician.

After: You may have some soreness and experience redness if you have sensitive skin. Applying rose water or calamine lotion (in more severe cases) to the affected area will help.

What is the Eyebrow Threading Procedure?

Step 1: Your Therapist will twist the thread and pull it along the area of chosen unwanted hair. The thread acts like a mini-lasso and lifts the hair follicles directly from the roots

Step 2: Lower area of the eyebrow is threaded first then the centre and upper section of the eyebrows are completed.

Step 3: After shaping the eyebrows, your face is wiped to remove any hair which has fallen on the skin. A cooling agent is applied to reduce any redness of the skin.

Sun Beds FAQ

What is the difference between the Sun Angel and the normal Sun Beds?

The Sun Angel is a 20-minute Sun Bed. You scan your forehead (the darker area of your body) and your inner wrist (the paler area of your body). The Sun Bed then calculates how much UV is good for your Skin Type. As the Sun Bed takes into consideration the paler part of your skin, you are not able to burn, so the Sun Angel is a way of safe tanning. Also, because you are going on for 20-minutes you’re getting your daily dosage of UV, which means your tan builds up a lot quicker and darker. To put it into perspective, you need 2-hours’ worth of tanning to build up your base tan. This is 120 minutes on the Stand Up or Lay Down, and we advise most clients to start off at 5/6 minutes and slowly build it up, or, it is only 6 sessions on the Sun Angel. The Sun Angel is a lot less time consuming!

Who can't use a Sun Bed?

· Under 18’s

· Pregnant women

· If you've had Skin cancer or a history of skin cancer within immediate family*

· Heart Conditions*

· High/Low Blood Pressure*

· Diabetes

· Organ Transplants-

· Excessive moles-

· Recent operations

· If you have Epilepsy-

· Certain medications that cause Photo-sensitivity-.

* A doctors note is required

Mens Treatments FAQ

Do you carry out Men's Intimate Waxing?

No, we only carry out Face, Back, Chest, Arm & Leg Waxing for our Male Clients

Gelish Nails FAQ

What is the difference between Shellac and Gel?

Shellac is a nail polish with gel properties (which help it last longer than normal polish - they claim 2 weeks wear), the call it a Power Polish (as it’s a hybrid between polish and gel).

Gelish is a pure gel system. This means that you’ll get longer lasting nails - 3 weeks wear, instead of their claimed 2 weeks.

Other benefits of this system is that you’ll be able to use all the contents of the bottle and it won’t go gloopy towards the end of the bottle, that you would otherwise get with a polish based hybrid system (as polish still dries out).

How old do you have to be to get Gels done?

We are insured to carry out treatment on any age with Parental consent. Nail Harmony also do not have a minimum age requirement.

Lashes FAQ

How long will Individuals/Russian Lashes last?

They should last 2-3 weeks, before an infill is needed. The time of year, your natural lash growth and your own maintenance can affect this.

Why do I need to have a patch test?

It is our policy that we carry out patch tests 48 hours before your appointment, we wouldn’t want our clients to have a reaction, and if you do, we can’t carry out the treatment.

Can I have lashes removed and a new set done on the same day?

No. You cannot as the remover is very strong and oily, if lashes are put on straight away it will compromise how well the lashes adhere to your natural lashes. You must wait at least 48hrs before removal. Our policy is also that we do not remove any lashes that weren’t applied by us.

What is the correct after-care for Lashes?

You must not get your lashes wet for 48hrs after application, must avoid steam rooms and saunas, no oily products

Why do you use two glues for the patch tests?

Different glues work with different lashes, it can give you the option of another lash glue if you had a reaction to one.

Pregnancy FAQ

Can Pregnant Ladies have Lash Extensions/Party Lashes/Express Lashes/Russian Lashes?

Unfortunately, Nouveau advise against pregnant ladies having lashes due to hormone changes which could result in an allergic reaction. We too are against carrying out lash treatments on pregnant ladies as even if the client is patch tested or re-patch tested and is fine, there is a possibility that once the lashes are applied, an allergic reaction can still take place. If they were to still have this treatment and have a reaction, they are unable to take the medication to counter-react the reaction as they are pregnant

HD Brows FAQ

I’m currently pregnant/ breastfeeding/ under 16 years old, does this mean I can no longer have HD Brows treatments?

You can still have HD Brows treatments but you will not be tinted or patch tested as part of your treatments.

I am pregnant/ breastfeeding/ under 16 but I still really want the tint, can I still have the tint if I sign some sort of consent form?

No, your HD Brows Stylist is a trained professional and they are obligated to adhere to EU legislation and the manufacturer’s guidelines, they cannot go against them even with consent from the customer. Remember, this is for your safety. Ask your Stylist to teach you how to use the Brow Colourfix to recreate that freshly tinted look at home, without the risk.

Do I still have to do a patch test?

No, although this is usually a mandatory step for HD Brows, you do not have do a patch test if you’re not being tinted.

Can you do HD brows/Eyebrow Tint/Wax and a Spray Tan on the same day?

We can’t tint brows and spray as the tint goes a funny colour, we recommend to wax/tint at least 24-48hrs beforehand

What are HD Brows?

Each HD Brow appointment is completely tailored to you and what you want to achieve with your brows, whether it be to grow them, maintain them or achieve a fuller look. We will take you on a Brow Journey! Each HD Brow treatment includes a personal eyebrow consultation, tinting (if you're 16+ and not pregnant), trimming, waxing, tweezing and threading, makeup applied to reduce the appearance of redness and brows will be filled with makeup. You will also receive a mini-tutorial on how to use the HD products to re-create the same look at home.

How long do HD Brows last?

The effects of the treatment usually last around 4-6 weeks, however this can vary depending on your hair growth. After your first few treatments your stylist will be able to recommend how often you should be having the treatment done.

How much are HD Brows?

Our price for HD Brows is £35, prices vary depending on the salon you visit and the skill level of your stylist. Maggs is a HD Brows Master Stylist which is the highest level.

I have sparse or overplucked brows; can I still get HD Brows?

Maggs our HD Brows Master Stylist, will work with you on a regrowth programme to achieve the perfect brow shape. In the meantime, you can fake it with make-up application, demonstrated by your stylist. Use our Lash & Brow Booster to encourage hair growth.

How long does HD Brows take?

We allow 45mins for each appointment.

What's the difference between HD Brows and Microblading?

HD Brows uses various hair removal techniques to create your desired brow shape. Microblading is a semi-permanent technique that sits under the tattooing family, lasting around 1-3 years and starts at approx. £500.

Is HD Brows semi-permanent?

The treatment is not classed as semi-permanent, however we do use permanent tint on the brows during the treatment. The lasting effects of this vary depending on skin type, hair growth and skin care routine. Results of the HD Brows treatment typically last around 4-6 weeks.

How long do I have to be for HD Brows?

Due to EU law, you can’t have your brows tinted under the age of 16. Don’t worry, you can still have the treatment done from the age of 13 (with parental consent, of course) however we would just need to skip the tinting stage.

Do I need to have a Patch Test?

Yes. You should be given a patch test to apply at least 48 hours before your treatment.

How many HD Brows appointment's do I need to achieve my desired shape?

This completely depends on the amount of hair you have to begin with. Your HD Brows stylist will be able to advise how many treatments they recommend, giving you the brows you eventually want during your first consultation.

What's the difference between a HD Brows Stylist and a PRO or Master Stylist?

HD Brows stylists have undergone our intensive training to ensure they’re in line with our high-quality brow standards. Pros and masters undertake further training to work on advanced hair removal techniques and treatments, such as brow lightening, brow extensions and express.

Will I be discounted if I don't have a Tint with HD Brows?

HD Brows without a Tint are £30

Facials FAQ

What products do you use?

We use all Dermalogica products for our Facials. We offer ProSkin 60, ProSkin 30, Expert Active 30, Expert Active 60 and a Dermalogica Back Treatment. We use both Professional Use Only Dermalogica Products as well as Retail Dermalogica Products.